Personal support

Implementation and support.
Get started together.

The right solution needs a well-prepared start. We introduce som.Glas® , discuss your requirements and support setup, training and everyday use of the system.

Cori gets to work. Quotes · Orders · Documents
CONNECTING INFORMATION
som.Glas®Concept screen
Together from the start
Illustrative workflow with sample data
StepTopicAssignment
01Let's talkDemonstration
02AgreeQuote
03ImplementSupport

Workflow illustration · Not a live product screen

For flat glassTrades · Distribution · IndustryFlexible deploymentsom.Cloud or on-premisesPersonal supportAdvice · Implementation · Support
01

Start with your business

We begin with an online or on-site demonstration. We review your requirements and show the relevant workflows. This leads to a quote for the required functions, setup and any individual adaptations.

02

Discuss data migration early

Data migration from other industry solutions is supported. Which customer, product or other data can be migrated depends on export options, structure and quality. This assessment is therefore part of preparation.

03

Bring your team along

Training and support during the initial stages help your team use the required workflows. We tailor the content to the intended use: commercial processing, installation, production or other areas.

04

Stay available after launch

Support and ongoing development are part of our services. Your feedback helps improve the solution in everyday use. We define the agreed services and contact channels with you; no blanket response times are promised here.

A possible workflow

Working through each step together.

  1. 01

    Demonstration

    Get to know the solution and your requirements.

  2. 02

    Quote

    Agree functionality and effort transparently.

  3. 03

    Adaptation

    Prepare setup, data and training.

  4. 04

    Launch

    Start using the system and support your team.

Clear answers

Good to know.

The key questions about this topic. We discuss the details for your business personally.

Can I see the software beforehand?

Yes. An online or on-site demonstration is part of the described implementation process.

Are there one-off setup costs?

Yes. Setup costs apply in addition to monthly net prices. Their amount depends on the agreed work involved.

Is all old data imported automatically?

No; that cannot be promised without assessment. We clarify available exports, required data and migration options before launch.

Your business. Your requirements.

Let's get to know
your business.

We show you the right functions – online or in person.

Arrange a conversation
Cori is with you