Consultation and customer contact

Customer portal and
3D shower configurator.

A customer portal and 3D shower configurator complement your work with som.Glas®. They support different stages: presenting a glass solution and taking a quote further.

Cori gets to work. Quotes · Orders · Documents
CONNECTING INFORMATION
som.Glas®Concept screen
From design to quote
Illustrative workflow with sample data
StepTopicAssignment
01Glass showerConfiguration
02QuoteProcessing
03Customer portalPurchase order

Workflow illustration · Not a live product screen

For flat glassTrades · Distribution · IndustryFlexible deploymentsom.Cloud or on-premisesPersonal supportAdvice · Implementation · Support
01

Take quotes further through the customer platform

The existing product page describes a customer platform through which customers can place orders from quotes. This adds a digital point of contact for customers to your commercial processing.

02

Configure showers in 3D

A 3D shower configurator helps explore individual glass showers. It complements consultation with a three-dimensional view. We demonstrate and discuss the variants and data needed for your use during the product presentation.

03

Connect with products and bills of materials

Bills of materials for all-glass installations and frameless glass showers are provided in the commercial solution. Consultation, products and quote processing should fit your actual workflow. We therefore consider the required modules together.

04

Choose the right customer journey

Not every business needs a customer portal or configurator immediately. We clarify which steps your customers should complete themselves and which should remain part of a personal conversation. Setup, availability and scope are described in your quote.

A possible workflow

Working through each step together.

  1. 01

    Advise

    Discuss the desired glass solution and its requirements.

  2. 02

    Visualise

    Use the appropriate configurator during consultation.

  3. 03

    Quote

    Continue commercial processing in som.Glas® .

  4. 04

    Place an order

    Use the planned customer platform for quotes.

Clear answers

Good to know.

The key questions about this topic. We discuss the details for your business personally.

Can customers place orders from quotes?

Yes. This option is described for the customer platform on the existing product page.

Is there a configurator for glass showers?

Yes. A 3D shower configurator is among the functions presented there.

Are the portal and configurator included in Smart?

The published plan list does not specify these functions as part of Smart. We clarify the required scope individually.

Your business. Your requirements.

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your business.

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